Refund policy
Return Policy
We accept returns only for damaged, faulty, or expired items. This policy ensures that our products meet the highest quality standards for our customers.
Eligibility for Returns To be eligible for a return, the item must meet one of the following conditions:
- Damaged upon arrival
- Faulty or defective
- Expired (where applicable)
Please inspect your order as soon as you receive it. If you find any of these issues, contact us within 30 days of receiving your item.
How to Start a Return To initiate a return, please contact us at market@glareen.com. We’ll provide you with a return shipping label and instructions on how and where to send your package. Items returned without prior approval will not be accepted.
Please send returns to: 487, 15TH MAIN, 3RD STAGE, 1ST BLOCK, 2ND CROSS, BASAVESHWARANAGAR, 560079 BENGALURU KA, India.
Damages and Issues If you received a damaged, faulty, or incorrect item, contact us right away so we can resolve the issue.
Exchanges We do not offer exchanges. If you received a faulty or damaged item and would like a replacement, please initiate a return request and make a separate purchase.
Refunds Once we receive and inspect your return, we will inform you if your refund is approved. Approved refunds will be processed to your original payment method within 10 business days. Processing times for your bank or credit card provider may vary.
If it has been more than 15 business days since your return was approved and you haven’t received your refund, please contact us at market@glareen.com.
