Shipping policy

Shipping Policy:
Processing Time
All orders are processed within 2-5 business days. Orders are not shipped on weekends or holidays. If we experience a high volume of orders or there are delays due to holidays, shipments may be delayed. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

  • Standard Shipping: 1-3 business days

International Shipping
We currently offer international shipping to world wide. International shipping rates will be calculated at checkout. Please note that international customers may be responsible for additional customs fees, taxes, or duties that may be incurred upon arrival.

Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment. Please allow up to 24 hours for tracking information to update.

Delivery Issues
If your package has not arrived within the expected delivery timeframe, please contact our customer service team at market@glareen.com. We will assist you in resolving any delivery issues.

Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered, but you have not received it, please contact the carrier for assistance.

Returns & Exchanges
For information on our return and exchange policy, please visit our policy page.

Contact Us
If you have any questions regarding our shipping policy, please contact us at market@glareen.com .